University Hospitals Home Care

University Hospitals Home Care Services
4901 Galaxy Parkway
Warrensville Heights, Ohio 44128
Phone: 1-800-552-8442

~~ Quick Reference Chart ~~
Continuity of Care	Private Duty	Rehabilitation	Behavioral Health
Women's Health	Pediatrics	Infusion	Referrals
Intake Fax: 216-360-8948 ~ Pharmacy Fax: 216-844-6515 Intake Phone: 1-800-552-8442

Letter from the President

Dear Doctors and Valued Referral Sources,

Whether you currently refer patients to University Hospitals Home Care Services (UHHCS), are a new doctor to the UH Health System, or want to utilize a local, high quality home care provider, working with UHHCS is simple.

UHHCS is the one of the largest agencies in Ohio serving over 15,000 patients annually. UHHCS is Medicare certified and JCAHO accredited. You can access service 24 hours a day, 7 days a week, year round.

Working with UHHCS gives you access to a comprehensive and integrated array of home health services. Integrating the services your patients need (pharmacy, nursing, rehab, private duty) through a single provider produces superior clinical outcomes and customer satisfaction and significantly reduces the risks associated with fragmented care delivery while maximizing referral convenience and continuity of care.

Working with UHHCS assures that you are accessing top quality care for your patients. Our organization's quality initiatives and standards of care are integrated with the same set of standards developed by University Hospitals. Communication is enhanced and working together reduces medical risks.

Below you can find additional information about UHHCS services, service area, and how to place a referral.

Thank you for your continued support.

Sincerely Yours,

Keith Maitland
President

Continuity of Care Program

The Continuity of Care Program of UHHCS provides high quality, supportive care services to patients and their families. As patients and families move through their disease experience, the program's liaison will be there to guide and assist them across care settings.

The liaison collaborates with providers at UH, UHHCS, and Hospice of the Western Reserve to ensure that the changing needs and goals of patients are being met.

Program Eligibility:

Patients for whom care needs are anticipated due to a potentially life-limiting diagnosis
Patients who reside in Northeast Ohio
Patients who agree to accept services from UHHCS if home health care needs are identified during the course of their treatment

Benefits Include:

Advocacy
- Assist patient/family/caregiver with communicating goals related to treatment
- Provide support and education that promote patient options and choice
Community Referrals
- Recommendation of appropriate services anticipated or needed for care
Advance Care Planning
- Support and guidance in decision making
- Living Wills, Durable Power of Attorney for Health Care
Psychosocial Support
- Coping with changes associated with diagnosis and care
- Adjusting to changing roles and caregiver status
- Supporting effective grief and loss
Assessment of home situation
- Evaluation of living arrangements